When We Are Closed

out of hoursIn the event of an emergency when the Surgery is closed (Monday to Thursday 6.00pm - 8.00am, Friday 6.00pm - Monday 8.00am), please telephone NHS24 on 111

For calls between 8.00 and 8.30am please telephone 01786 841213 (Monday - Friday).

Details of any consultation will be sent on to the Practice.  Please note that all telephone calls to NHS24 will be confidentially recorded for legal purposes.  This service is not intended for problems which could be dealt with during normal surgery hours.

NHS24 (Tel No: 111) is a national 24hour health advice and information telephone service.  Trained nurses will assess calls and 

  1. Advise on self care, or
  2. Make referral to a duty Doctor within the local out of hours service, or
  3. Arrange for a home visit, if appropriate.

NHS24.com (http://www.nhs24.com) provides comprehensive up-to-date Health Information and self care advice for people in Scotland.

Emergency Care Summary

An ECS is a summary of basic information about your health, for example current medication and allergies, which might be important if you need urgent medical care when your GP surgery is closed, or when you go to an accident and emergency department.  It means that all NHS staff looking after you can get important information about your health, even if they cannot contact your GP surgery.  If you decide you want to opt out of having your summary available for out-of-hours NHS staff to view, please contact the surgery.  For further information, please ask the receptionist for a copy of the NHS Scotland leaflet entitled ‘Your Emergency Care Summary – What does it mean for you.

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