Help us work together to save on WASTED MEDICINES which costs NHS Scotland almost £100 million every year.
THINK before you order repeat medicines. CHECK what medicine you still have - and only ORDER what you need. (Unused medicines cannot be recycled or used by anyone else).
Reordering Process For Repeat Prescriptions
If it is agreed with your GP, some medication may be appropriate for repeat prescriptions. When this happens, the pharmacist will put a re-order form in the bag with your dispensed medicines. On the right hand side of your prescription on the re-order form, can you please tick the items that you require and either
- Post the re-order form back to the practice or
- Place the re-order form in the letter box at the practice, at Thornhill Grocery Shop, Deanston Post Office or Woodside Pharmacy, Doune
- Re-order online at https://patientaccess.com (ask staff for details).
Online ordering of repeat prescriptions
Repeat prescriptions can be ordered via www.patientaccess.com. This is the same system we use for on-line appointment booking. The system is much safer as it is linked directly to your clinical record at the practice. Therefore your medication list is always up-to-date and accurate. If you are not already registered for this service, please see the receptionist at the Health Centre for a registration form. Items that do not appear on your repeat list should continue to be ordered in your usual way. You can also order your prescriptions and make appointments via a Smart Phone App. This can be downloaded via http://www.patient.co.uk/accessap
Please Do Not Order Repeat Medication Over The Telephone.
All prescriptions will automatically be sent to Woodside Pharmacy, Doune for dispensing unless you indicate otherwise on the re-order form. If you wish the prescription to be posted back to you, please enclose a stamped addressed envelope.
During weekdays please allow 48 hours for the processing of the prescription and, if you wish to pick up your repeat prescription in person, please allow 48 hours after the re-order form has been received by the practice. Allow an extra day for those prescriptions received on a Friday.
It is both the practice and NHS Forth Valley policy to supply 28 or 56 days of medicines, except in exceptional circumstances.
Please note that you will be required to have a medication review with your doctor on a regular basis and that you will need to make an appointment with your doctor for a repeat prescription for HRT or contraception. Routine repeat medication can be ordered online as above.
Repeats for long-term conditions
If you have a long term condition and require regular medication you can register with your pharmacy for long term prescriptions prescriptions (also known as serial prescriptions) and the pharmacy will then dispense these at 8 weekly intervals without the need to order your prescription online or at the surgery.
Serial Prescription Information